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AUDIT REVEALS CALIFORNIA AGENCIES DO NOT PROVIDE SUFFICIENT TRANSLATION SERVICES
A report recently released by the California Bureau of State Audits revealed that state and local government agencies are not doing enough to make their services known to non-English speakers. Of the ten state agencies reviewed, only one provided translations in all necessary languages.
A 1973 state law requires state and local agencies to provide translations in all languages spoken by five percent or more of the people they serve. This law, however, does not impose penalties for noncompliance, and there is no agency designated to enforce it.
The agencies agreed that they could do a better job, but contend that they lack the money to perform services as they would like to. Part of the reason for the lack of translation services may be that the linguistic information the agencies have dates from 1995, because the state legislature has not required the State Personnel Board to conduct a language survey since then.
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