CHICAGO INS OFFICE CONTINUES TO RECEIVE CRITICISM FOR LACK OF SERVICE

The INS Chicago District Office has been the subject of much criticism in recent months, coming under fire for its failure to provide adequate public service.  Critics are again blasting the office, this time for its failure to provide adequate resources for its hearing impaired customers.  The problem is so bad that a local disability rights group, Access Living of Metropolitan Chicago, is planning to file an administrative complaint against the office.  The primary complaints are that the office’s failure to provide sign language interpreters or other means of communications result in failures of citizenship exams, and that the office is unsafe because it lacks visual warning systems in case of an emergency. 

We recently reported on how a Chicago Congresswoman went undercover as an immigrant seeking information from the INS. She found that the treatment she received from the Chicago INS office was abysmal stating that she was shocked by the shabby treatment she received.

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